Terms & Conditions
Prices shown supersede all previous price lists, and are subject to change without notice. Please check the web site for latest pricing. If in doubt, please ask. We have the right to refuse an order where we feel this is necessary.
We reserve the right to charge a restocking fee where we feel this is appropriate.
Please note that the copyright for the You & Me site, information, devices and photographs contained within are the property of SLC Designs; we hope you like the site, but please do not infringe our copyrights.
Our stock is under constant revision; please refer to web site for latest products.
We endeavour to keep all items listed in stock, so that we can deliver as soon as funds are cleared. If any item is not in stock we will either offer a replacement or refund, or offer to send out once the item is back in stock, as appropriate.
Payments are accepted by our parent company: SLC Designs.
We also accept most credit and debit cards either online or by mail order, phone or fax.
Postage and packing within UK
Within the UK, P&P charges apply for orders upto a threshold value, postage is chargeable for all overseas orders regardless of value. Charges are detailed separately.
In the UK, Orders will be sent by Royal Mail 1st or 2nd class Sign ed for Delivery or via Special Delivery.
For overseas orders, parcels will be sent via International Signed For Service.
Postage prices are subject to change without notice, subject to increases in costs from the Post Office.
Customs & Excise Duty
All costs associated with importing into your country are the responsibility of the purchaser
We are not a shop, and regret that we are not open for browsing, however visiting for collection may be arranged by appointment only. If you have a query, please contact us via e-mail as above.
How Do I Return Items?
Our policy differs on Rafy Made to Made to Order items. Please refer to the returns section.
Lost/ Damaged Delivery
If you believe your order was received incomplete or damaged, you must notify us within three days of delivery, wewill not accept responsibility after this time.
We use insured Royal Mail postal services. If you consider an item is is lost please contact us with your order name and or order number. We will then trace the delivery and advise the status. In the UK an item is considered lost 21 working days after mailing. Overseas deliveries may take longer than this.
Please note that the Royal Mail consider a delivery is complete if signed for. If a parcel is damaged upon receipt then this should be highlighted to the post office and should not be accepted, otherwise the insurance will be invalid.
The above terms do not affect your statutory rights.
You & Me Jewellery trading as SLC Designs VAT No 819 3373 15
8 Charter Close, Sale, Cheshire, M33 5YG